Terms & Conditions

N.B. If you are a trade customer, please contact us using the Trade Contact Us form and we will provide you with trade customer terms and conditions.

All users of www.churchmousepress.com agree that their access to and use of www.churchmousepress.com are subject to the terms and conditions set forth in this legal notice and to all applicable laws, and that any such access or use is undertaken at the user's own risk. These terms and conditions may change at any time without prior notice to you and you are strongly advised to check the current terms and conditions each time you order from us.


Information on our website

The information and data displayed on www.churchmousepress.com website is to the best of our knowledge accurate at the time of publication. However Church Mouse Press provides no guarantees, warranties, or assurances of any kind that the site is error free and reserves the right to make modifications at any time without prior notification.

All screen based images are affected by screen resolution, choice of colour palette, menu options, browser choice, and physical hardware limitations.The images throughout our website are designed to represent our range and indicate the choices available. Every effort is made on our part to reproduce colours as accurately as possible. We do not accept responsibility for differentiation of tone from screen to actual piece of work.

Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions and prices of the products appearing on www.churchmousepress.com are correct at the time when the relevant information was entered into the system. Although we aim to keep www.churchmousepress.com as up to date as possible, the information may not always reflect the product information exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted by us. Prices on www.churchmousepress.com may differ from prices for the same product in our stores.

When we show an original price or "was" price compared to a sale price, the original price used is the price that the product originally sold for.


Copyright and intellectual property

Content included in this website may be accessed by you for your own internal non commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this website.

You may not delete or alter in any way any copyright, trade mark, intellectual property or other legal notices from any part of this website.


Security and privacy

Your privacy is extremely important to us at Church Mouse Press.

We do not store or capture personal information, but merely log any site user's IP address that is automatically recognised by our web server.

We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

We collect information from visitors to the website only when requesting information via email or via our online contact form.

We collect customer information to ensure all orders are dealt with efficiently and carefully.

If you send an e-mail or complete a form on the website, we do not pass on your details to any third party unless you give us explicit permission to do so.

We welcome feedback on any aspect of the web site and its performance for you as a website user.


Reviews

Customer ratings and reviews terms and conditions:

By submitting any content to Church Mouse Press, you represent and warrant that:

You are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 13 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Church Mouse Press (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Church Mouse Press a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Church Mouse Press's sole discretion. Church Mouse Press reserves the right to change, condense or delete any content on Church Mouse Press's website that Church Mouse Press deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.

Church Mouse Press does not guarantee that you will have any recourse through Church Mouse Press to edit or delete any content you have submitted. Church Mouse Press reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Church Mouse Press, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Church Mouse Press, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Church Mouse Press and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Review Guidelines:

When writing your review, please consider the following guidelines:

Focus on the product and your individual experience using it

Provide details about why you liked or disliked a product

All submitted reviews are subject to the terms set forth in our Terms of Use

We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
Obscenities, discriminatory language, or other language not suitable for a public forum
Advertisements, "spam" content, or references to other products, offers, or websites
Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
Critical or spiteful comments on other reviews posted on the page or their authors

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly using the 'contact us' form.


Deliveries

Where our standard delivery service has been selected we aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have despatched your order. Delivery will normally take a further 1-3 working days.

We do everything we can to meet the delivery times specified. However, Church Mouse Press cannot be held responsible for any delays caused by Royal Mail or by factors beyond the control of Church Mouse Press, such as adverse weather conditions.


Customs

When ordering goods from churchmousepress.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Church Mouse Press.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared.